Shipping policy
Blackbird – Shipping Policy
At Blackbird, we are committed to delivering your orders quickly and safely.
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Processing Time
• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or holidays will be processed on the next working day.
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Delivery Time
• Standard delivery time is 3–7 business days, depending on your location.
• Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or high order volume.
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Shipping Charges
• Shipping fees are calculated at checkout based on your location.
• We may offer free shipping on selected promotions or order values.
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Order Tracking
• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can use this to monitor your delivery status.
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Address & Delivery
• Please ensure your shipping details are accurate at checkout.
• Blackbird is not responsible for orders delivered to incorrect addresses provided by the customer.
• If a delivery attempt fails, the courier may reattempt or return the package.
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Delays & Issues
• While we aim for timely delivery, Blackbird is not responsible for delays caused by courier services.
• If your order is significantly delayed or lost, please contact our support team for assistance.
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Damaged or Missing Items
• If you receive a damaged or incorrect item, contact us within 48 hours of delivery.
• We will investigate and arrange a replacement if applicable.